Create and send a newsletter

Turn any recording into a newsletter with AI, or write one from scratch using the rich text editor. Your newsletter is published online via your Riverside website, where visitors can read your Posts and subscribe for updates.

Plan: Grow, Webinar, and Business 
Device: Computer browser 

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Create a newsletter

You can create a newsletter from the newsletter dashboard or from the content planner. Starting from the dashboard keeps everything newsletter related in one place, while starting from the planner lets you schedule it alongside your other scheduled posts.

Step by step

  • From the newsletter dashboard

    1. Log in to your Riverside account.
    2. Navigate to the relevant studio.
    3. From the sidebar on the left, click Newsletter.
    4. To create a newsletter, click:
      1. Write from scratch: Draft the newsletter yourself in the rich text editor.
      2. Generate from file: Select any recording, edit, or export for Riverside AI to generate a newsletter draft.
        Or, click + Create post in the top right corner of the Newsletter dashboard and choose from the dropdown.
    5. Draft your newsletter.
    6. To add a photo to your newsletter:
      1. Click the image icon from the edit bar at the top of the page.
      2. Select a photo from your computer.
      3. Click Open.
      4. Drag your image between titles and paragraphs to place it. 
    7. To add a video to your newsletter:
      1. Click the   video icon from the edit bar at the top of the page.
      2. Select an export from your Riverside account.
        The preview window will be placed at the bottom of your newsletter by default.
      3. Drag your image between titles and paragraphs to place it.
    8. To send a test email before publishing:
      1. Click Send test in the top right corner of the page. 
      2. Enter the relevant email address.
      3. Click Send. 
    9. In the top right corner of the page, click Publish & send to send immediately, or click Schedule to choose a date and time.

  • From the content planner

    1. Log in to your Riverside account.
    2. Navigate to the relevant studio.
    3. From the sidebar on the left, click Planner.
    4. On the date you want to schedule your newsletter, click the plus.svg plus icon in the top right corner. 
      You can change the date and time later in the newsletter editor.
    5. Click Newsletter post.
    6. Draft your newsletter.
      Or, select the Generate from file icon to select any recording, edit, or export for Riverside AI to generate a newsletter draft
    7. To add a photo to your newsletter:
      1. Click the image icon from the edit bar at the top of the page.
      2. Select a photo from your computer.
      3. Click Open.
      4. Drag your image between titles and paragraphs to place it. 
    8. To add a video to your newsletter:
      1. Click the   video icon from the edit bar at the top of the page.
      2. Select an export from your Riverside account.
        The preview window will be placed at the bottom of your newsletter by default.
      3. Drag your image between titles and paragraphs to place it.
    9. To send a test email before publishing:
      1. Click Send test in the top right corner of the page. 
      2. Enter the relevant email address.
      3. Click Send. 
    10. In the top right corner of the page, click Publish & send to send immediately, or click Schedule to choose a date and time.

Add subscribers

Enter email addresses manually, or import existing subscribers from another platform via CSV.

CSV imports are limited by plan. You can import up to 100 subscribers on a trial, or up to 10,000 subscribers on Grow, Webinar, or Business.

Important: Only add subscribers who have explicitly opted-in to receiving emails.

  1. On the newsletter dashboard, click the Subscribers tab.
    You can view the list of your current subscribers.
  2. To manually input subscriber list: 
    1. Click Enter emails. 
      The list of emails you enter should be separated by commas.
    2. Click Add subscribers
  3. To import a subscriber list:
    1. Click Upload CSV.
    2. Click the plus.svgupload button.
      Your computer's file selector opens.
      OR drag a CSV file. 

Edit a scheduled newsletter

  1. In the Planner, click the relevant post to open the sidebar.
  2. In the bottom right corner, click Edit post.
  3. Make any desired changes and click Save.
    Editing only changes that platform's post. The other posts scheduled from the same session are unaffected.

Delete a scheduled newsletter

  1. In the Planner, click the relevant post to open the sidebar.
  2. In the top right corner of the sidebar, click the ••• [three dots].
  3. Click Remove post.
    This removes only the selected post, the other posts scheduled from the same session are unaffected.

Good to know Icon.svg Good to know

  • You can send a newsletter to up to 50,000 active subscribers at a time.
  • A Riverside website is required to publish your newsletter online. If you don't have one set up yet, you will be prompted to create one when you set up your newsletter.
  • Riverside sends your newsletter from an email address that matches your website custom subdomain: no-reply@[subdomain].riverside.com. If you change your subdomain, this address updates automatically to match.
  • Changing your subdomain after you have sent a newsletter disconnects the "Read Online" link and any videos in previously sent newsletters.
  • Recipients cannot reply to your newsletter. 
  • The logo at the top of the email is your podcast art and cannot be edited. 
  • Videos in a newsletter must come from your Riverside account. You cannot upload external video files.
  • You can only add exported videos to a newsletter.
  • When a recipient clicks a video from the newsletter, they are taken to your Riverside website.

Learn more