Where can I find the track ID (archive ID) for Support?

Each recorded track on Riverside has a unique track ID (also called the archive ID). Riverside's Support team can use the track ID to check its technical details.

Step by step

  1. Log in to your Riverside account.
  2. Navigate to the relevant studio.
  3. Select the relevant project.
  1. From the top menu, click Recordings.
  2. Scroll down to the relevant recording.
  3. Under Tracks, to the right of the desired track, click the three dots menu […].
  4. Choose Copy track ID.
    The track ID is copied to your computer's clipboard.
TIP:
To paste the track ID, press Ctrl+V on a PC or +V on a Mac.

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