Follow these steps when:
- You see an error when importing episodes
Likely causes:
Errors appear upon episode import when episodes or RSS feeds are not formatted correctly. See the troubleshooting steps below for details on formatting specifics.
Suggested troubleshooting steps
- Check your podcast on an RSS feed validator for metadata that is missing, incorrectly formatted, or unsupported. Any incorrect metadata will prevent the import.
- Make sure your feed contains episodes before importing. If the RSS feed contains channel information but no episode items, nothing can be imported.
- Add an image to upload your episodes. RSS feeds must include a valid podcast image that meets size and format requirements.
- Remove any corrupted episodes to import your podcast. One corrupted episode can block the entire import process.
If the issue persists, please contact Support.