Riverside can’t confirm that your RSS feed has been redirected from your old hosting provider. As a result, listening platforms like Apple Podcasts and Spotify are still pulling your show from your previous feed instead of your new Riverside RSS feed.
Suggested troubleshooting steps
- Make sure you pasted your new Riverside RSS feed link in your old hosting provider’s redirect or 301 redirect field. Each hosting provider manages redirects differently. See this article for instructions for different platforms.
-
If you’ve already added the redirect but still see the error, the issue may be on your old hosting provider’s end. Contact their support team to confirm that the redirect has been correctly applied.