I see the SSO error "SSO auth failed"

Follow these steps when:

• You try to sign in to Riverside with your organization's SSO and get the error:
  • "SSO auth failed."

Likely causes:

This is a generic error. It means something is wrong with your SSO setup other than the issues covered by the other SSO error messages.

Suggested troubleshooting steps

• Contact Support so we can review your SSO configuration and setup steps.