« To Download recording tracks: Overview
High quality tracks are recorded locally on each participant's computer or device. Slow internet should not affect their quality. Download the separate tracks to use them with editing software.
Step by step
- Log in to your Riverside account.
- Navigate to the relevant studio.
- Select the relevant project.
- From the top menu, click Recordings.
- Scroll down to the relevant recording.
- Under Tracks, next to the desired participant's track, click Download.
- Select a media format:
- Raw video
- Aligned video
- Raw audio
-
Compressed audio
The high quality track downloads in the selected format.
Good to know
- High quality screen share tracks are only available if the screen share was recorded using the MacOS desktop app. Otherwise, you can download all media board content or screen shares as aligned, separate tracks.
- The option to download individual tracks is available only if an account has recorded less than the allotted amount of download hours. For example, if you have a free account, which allows 2 hours of downloads, your option to download individual tracks made from any recording at any time disappears once you have recorded over 120 minutes. You can view your lifetime recording hours at any time.