Manually pause or resume a participant's track upload in the Studio

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By default, each participant's local high quality track automatically starts uploading during the call. However, if someone has low internet bandwidth or low processing power on their computer, you can pause a participant's track upload.

This improves the quality of the live recording by enabling the participant's internet bandwidth and computer processing power to be entirely dedicated to the live session. 

Manually pause uploads

Step by step

  1. Using a computer, join a Studio as the Host or Producer.
  2. Enable Pause uploads in Studio's settings.
  3. At the bottom of the Studio, click Record.
  4. On the right side menu, click People.
  5. Next to a Guest or the Host, click the ••• [the three dots].
  6. Click ⏸ Pause upload.
    In the People panel, next to the participant's name, displays paused.
    The upload indicator at the top of the studio remains and the upload percentage decreases as the recording continues.
  7. To resume upload, click the ••• [the three dots] next to the participant's name 
    Or, the upload automatically resumes when you Stop recording.

 Good to know

  • Pausing does not reduce the quality of the recorded track and participant's upload resumes when you stop the recording. 

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