Troubleshooting for:
- Locally recorded track did not upload automatically from a computer
- Incomplete upload or stuck upload from a computer
- If you are using the MacOs desktop app, follow these steps instead.
Suggested troubleshooting steps
-
Using the same computer, browser, and browser profile you used to record, open the upload page.
If your track does not start uploading, continue below. - Close any other Riverside tabs that you still have open, then re-open only the upload page.
- Close the upload page or any other Riverside tabs that you still have open, then re-open only a Riverside studio, like the one you recorded in, and join it.
- Temporarily turn off content blocker tools like adblockers, VPNs, browser extensions, and firewalls. Then re-open only the upload page.