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  3. Account, subscription, and billing FAQs

Can I use Riverside from any country?

Anyone can create an account with Riverside to record and edit from anywhere.

Please note: If your Internet Service Provider limits access to video services, you may be unable to join the Studio and record.

  • You can test your connection using this pre-call connectivity test.

Learn more

  • Why do I need to turn off my VPN, browser extensions, or firewall when I record?
  • Best Practices for Recording on a Computer
  • Is there an APK download of the Riverside Android app?

Related articles

  • Why do I need to turn off my VPN, browser extensions, or firewall when I record?
  • Troubleshooting: System connectivity test
  • Does the transcript file's text include changes I made in the editor?
  • How can I check my internet bandwidth and set-up?
  • Perform a test recording

Articles in this section

  • All Account, Subscription, and Billing FAQs
  • Are team members who have an "invite pending" counted in the account's total number of seats?
  • Can I change my billing address and billing email?
  • Can I change my plan at any time?
  • Can I change the editor using my editor add-on seat?
  • Can I get invoices?
  • Can I pay monthly and not yearly?
  • Can I see reports or analytics about my Riverside account?
  • Can I try Riverside Pro for free?
  • Can I use Riverside from any country?

See all articles

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