Account and billing

• Manage your account: Overview
• Add or update account profile picture
• AI credits
• Change interface language
• Change the name on your account
• Contact Support

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• Manage your team on Riverside: Overview
• Riverside for Business account: Member roles
• SSO configuration: Overview
• Allow admins to invite additional team members and manage access
• Allow admins to invite other admins
• Allow directors to create new productions

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• Subscription plans: Overview
• About download hours
• Add or update payment method
• Apply a discount code
• Cancel your account subscription plan
• Change account billing cycle

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• Affiliate program: Overview
• Creator sponsorships and partnerships
• How does the affiliate program pay out commissions?
• Who can I refer as a new user?
• Why wasn't my referral recognized?

• All Account, Subscription, and Billing FAQs
• Are team members who have an "invite pending" counted in the account's total number of seats?
• Can I change my billing address and billing email?
• Can I change my plan at any time?
• Can I change the editor using my editor add-on seat?
• Can I change who on my Business team receives export confirmation emails?

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• I can't sign in with SSO on the Riverside mobile app
• I didn't receive an email from Riverside
• I get an error when setting up SCIM with Microsoft Entra ID
• I see a "Block page" on Riverside and cannot get past it
• I see a 404 error when signing in with SSO
• I see the "Verify you are human" captcha test and cannot get past it

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