Why wasn't my referral recognized?

If you referred a new subscriber to Riverside using your affiliate link, but do not see them on your referrals page or on your affiliate dashboard, it could be due to the following reasons:

  • The new user did not click your affiliate link
  • The new user signed up for a free plan
  • Tracking was blocked by cookies or ad blockers

If you have any further questions, email affiliates@riverside.com.