I see a 404 error when signing in with SSO

Follow these steps when:

  • You try to sign in to Riverside with your organization's SSO and get a 404 error.

Likely causes:

Your invite link expired or has an issue.

Suggested troubleshooting steps

  1. Contact Support so your current invite can be deleted and a new invite sent to you.
  2. Click the new invite and make sure it doesn't give a 404 error.

If the issue persists, please contact Support.