I see the SSO error "Not part of the organization"

Follow these steps when:

• You try to sign in to Riverside with your organization's SSO and get the error:
  • "Not part of the organization."

Likely causes:

Your account is missing from your organization's Riverside account, or you aren't assigned to Riverside in your organization's SSO configuration.

Suggested troubleshooting steps

• Make sure you're a member of your organization's Riverside account. If you're not, get invited to the account, accept the invite, then sign in with SSO again.
• Confirm with your organization's IdP admin that you're assigned to Riverside in your SSO configuration.