« To Best recording practices: Overview
Run a short test recording to ensure your participants' microphones and cameras are set up correctly. We recommend this if you have a first-time guest or if someone is using a microphone or camera on Riverside for the first time.
Run a test recording
- Using a computer, Join a studio as a host.
- Invite participants to join the studio.
- In the menu at the bottom of the page, click the arrow in the top right corner of the
Record button.
- On the menu, click
Run test recording.
- When the test recording ends, click each participant's video to review it.
- Click Escape on your keyboard to stop the test recording.
Make adjustments
After reviewing the 15 seconds of footage, you may want to make some of these adjustments:
- If you hear an echo:
- Turn individual Echo Cancellation on (usually for the participant who is not heard on the echo).
- If a participant sounds too loud or too quiet:
- Ask them to adjust their device's microphone input sensitivity.
- If you hear background noise like a fan or air conditioner:
- Check that Remove background noise is enabled.
- If a participant has a video that appears to lag or freeze:
- Manually create a short recording and review it to see if the issue persists. Some cameras interact with the test recording feature differently than the studio recording.
- Lower the Studio's default video recording quality (its video resolution) to reduce the processing power required by their computer.
- If they are using a webcam, ask them to turn off its auto-exposure or auto-balance features. For example, with a Logitech camera, they can turn off auto-exposure in Logi Tune.
Good to know
- You must disable auto start to run a test recording.
- Test recordings are not saved to your dashboard.
- Guests joining from the Mac app are not included in test recordings.
- Guests and producers can also see the recording test videos, but producers are not included in the test.
- To preview other features, like a screen share, presentation, Media Board, or teleprompter, manually create a short recording.