Follow these steps when:
- You har a hissing noise in the studio or on recorded track
Likely causes:
Unwanted background sounds can be caused by your computer actively processing during the recording process. The steps below help control for device strain and move the microphone away from any potential source of sound.
Suggested troubleshooting steps
- Adjust the computer's settings to reduce the microphone's sensitivity.
- If it is an older computer or has less than 4 cores, have the host lower the video recording quality to 720p. If possible, use built-in recording devices (like a laptop's webcam) instead of external ones.
- Check whether your computer is turning on its internal fan. You may want to turn off this feature while recording.
- Use a connected microphone when possible instead of the built-in microphone in your computer. The in-line microphone will be further from any background noises produced by your laptop.
- Try unplugging the laptop from its power supply. Your connection to the power outlet might be generating 'ground noise', which can sound like a low humming.
- Turn off low power mode.
- For example, certain MacBooks have a high power mode you can enable. Some PCs also let you change their power mode settings to dedicate more energy to processing even when not connected to a power outlet.
If the issue persists, please contact Support.