Configure Riverside with Okta SSO

« To Business Account SSO configuration: Overview

Who: Account owners
Plan: Some Business plans, contact your CSM
Device: Computer browser

Riverside for Business accounts can set up SSO (Single-Sign On) authentication with Okta.

Reach out to your account CSM to get started, then follow the steps below.

Video guide

We highly recommend using the video guide to set up the SSO so nothing is missed!

Step by step

  1. Ask your CSM for custom SSO. Be sure to share which SSO provider you use.
  2. Once your CSM confirms you can connect set-up the SSO, using a computer, log into your Riverside account.
  3. In the bottom left corner, click the account menu button.
  4. Click settings.svg Settings.
  5. Under Teams, click SSO.
  6. Under Choose an identity provider, select Okta.
  7. Log into Okta as an admin and on the menu, click Applications.
  8. Click Create App Integration.
  9. Choose SAML 2.0 and click Next.
    okta-setup-01.png
  10. Under General Settings, next to App name, enter Riverside and upload the Riverside logo [⬇ PNG] for the Okta portal tile.
  11. Click Next.
  12. Under Configure SAML, navigate to General.
  13. On the Riverside SSO set-up page, under Single Sign-On URL, copy the URL.
  14. On Okta, next to Single sign-on URL, paste the URL.
  15. Next to Use this for Recipient URL and Destination URL, check the box.
  16. On the Riverside SSO set-up page, under Audience URI, copy the text.
  17. On Okta, next to Audience URI, paste the text.
    This should say riversidefm-YOUR_COMPANY.
  18. In the Name ID format dropdown, select EmailAddress.
  19. Click Next.
  20. Scroll to the bottom of the page and click Finish.
  21. In the column on the right side of the page, under SAML Setup, click View SAML setup instructions.
  22. On the SAML Setup page, copy the Identity Provider Single Sign-On URL.
  23. On the Riverside SSO set-up page, under Identity Provider Single Sign-On URL, paste the URL.
    okta-setup-04.png
  24. On the SAML Setup page, copy the entire X.509 Certificate.
  25. On the Riverside SSO set-up page, under X.509 Certificate, paste the URL.
  26. Click Submit.
    At the top of the page, you will see a confirmation of the submission. 
  27. Go to riverside.com/login and click Single sign-on login (SSO) to confirm you can login with SSO.
    Screenshot 2026-03-03 at 12.54.47.png 

Icon.svg Good to know

  • You cannot edit the information after submitting it. If you need to make any changes, please contact your CSM.
  • All new users invited to the account should follow these steps login with SSO. 

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