Public chat: overview

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The public chat is where hosts, producers, and guests can interact with audience members and livestream viewers. You can also reply in the chat panel and highlight selected comments. 

You can use public chat when hosting a webinar, live streaming, or using an audience public access link.

public chat.png

Use case

What public chat supports

Plan availability

Webinar Real-time audience chat, polls and Q&A. Webinar and Business
Live streaming Omnichat. Omnichat brings messages from supported live stream platforms into the Riverside public chat so hosts, producers, and guests can see and reply to messages from viewers in one place.  Live, Webinar and Business
Audience public access link Real-time audience chat. All plans

Before the session

During the session: Read, reply, and highlight messages 

After the session: Download the chat

Icon.svg Good to know

  • While messages in the studio chat are visible only to the host, producers, and guests, public chat lets you send and read messages from audience members and livestream viewers in real time. 
  • You cannot see messages shared before you joined the studio.