Sync Riverside data to HubSpot

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Keep your HubSpot contact records up to date by syncing webinar registration and attendance data from Riverside. Data syncs automatically, but you can also trigger a manual sync from the registrants list at any time. You can later use this information to segment your contacts in HubSpot.

Who: Account owners and admins
Plan: Webinar and Business
Device: Computer browser

Automatic sync

  • Once you connect HubSpot with Riverside, registration and attendance data automatically sync every 15–30 minutes before your event starts.
  • A final full sync runs after the event ends to include complete attendance and engagement details. Automatic sync stops after the final post-event sync.

Sync data manually

Webinar_ Sync to hubspot.gif
  1. Log in to your Riverside account.
  2. Navigate to the relevant studio.
  3. From the sidebar on the left, click Webinar.
  4. Under All events, click the relevant webinar.
    The Overview tab opens.
  1. Click the Audience tab.
  2. In the top right corner of the Registrants page, click Sync to.
  3. Click HubSpot.

The status of your sync shows in the table. If you run into an error, follow the steps provided and contact Support if necessary. 

Icon.svg Good to know

  • The registrant status static list is the only static list generated in HubSpot. If a contact attends another webinar, the new webinar data overrides the information in all other custom contact properties.
  • You can manually sync data from a future or past event. 

Learn more