Add comments in the editor

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Adding comments to the transcript streamlines your editing process by pinpointing specific moments for revision, adding internal notes, and enabling quick feedback. You can comment on selected text or insert comments between words.

Step by step

1. Log in to your Riverside account.
2. Open a recording in the editor or upload an external file to start editing.

3. In the Transcript, double click on a word to add a comment.
   Or click and drag to highlight the text you want to comment on.
4. Click the Comment icon.
5. Type in your comment.

6. Click the send icon to comment.

   On the transcript, comments are underlined and appear as Comment icons on the right side, aligned with the corresponding text.

   On the timeline, comments appear as bubbles.

Edit a comment

You can only edit comments that you created.

1. In the top right corner of the screen, lick the Comment icon, or on the timeline, click the comment bubble .
   A sidebar with a list of comments appears on the right.
2. Next to the relevant comment, click ••• [the three dots]. 
3. Click Edit.
4. Edit your text.
5. Click Save.

Reply to a comment

When you reply to a comment, your response is added as part of a comment thread, keeping all related discussions grouped together.

1. In the top right corner of the screen, lick the Comment icon, or on the timeline, click the comment bubble .
   A sidebar with a list of comments appears on the right.
2. Under the relevant comment, click Reply.
3. Type in your reply.
4. Click the send icon to reply.

Additional actions

Resolve comments

If an issue or discussion has been addressed, you can resolve the comment to reduce clutter. Resolved comments remain available for future reference and can be shown or hidden using the filter button on the transcript.

• Resolve comment 

  1. In the top right corner of the screen, lick the Comment icon, or on the timeline, click the comment bubble .
     A sidebar with a list of comments appears on the right.
  2. Hover over the relevant comment.
  3. Click the Mark as resolved icon.

• Show resolved comments

  1. In the top right corner of the screen, lick the Comment icon, or on the timeline, click the comment bubble .
     A sidebar with a list of comments appears on the right.
  2. Cick the Filter icon.
  3. From the dropdown, click Resolved to include resolved comments in the list.

• Restore resolved comments

  When resolved comments are visible, they can be restored by marking them as unresolved.
  1. Show all resolved comments by following the steps in the above dropdown.
  2. Hover over the relevant comment.
  3. Click the green Check icon.

Delete comments

If a comment or thread was added by mistake or contains incorrect information, you can delete it to avoid confusion.

• Delete a comment

  1. In the top right corner of the screen, lick the Comment icon, or on the timeline, click the comment bubble .
     A sidebar with a list of comments appears on the right.
  2. Hover over the relevant comment.
  3. Click ••• [the three dots]. 
  4. Click Delete.
     Deleted comments cannot be recovered.

• Delete comment thread

  Deleting a comment thread permanently removes the entire thread, including all replies. Deleted threads cannot be recovered.

  1. Click the Comment icon on the right side of the transcript, or on the timeline, click the comment bubble .
     A sidebar with a list of comments appears on the right.
  2. Hover over the first comment in the thread.
  3. Click ••• [the three dots]. 
  4. Click Delete thread.

Copy comments

Copy the comment list to share all feedback in one place and keep track of important notes, or copy a link to a specific comment to easily reference and revisit key discussions.

• Copy the comment list

  Pro and Business account users can copy the comment list.  

  1. At the top of the transcript, click ••• [the three dots]. 
  2. Click Copy comments.
     The comment list is copied to your clipboard.

• Copy link to a comment

  1. In the top right corner of the screen, click the Comment icon, or on the timeline, click the comment bubble .
     A sidebar with a list of comments appears on the right.
  2. Hover over the relevant comment.
  3. Click ••• [the three dots]. 

  4. Click Copy link to comment. 
     The link to the comment is copied to your clipboard.

     Business users can copy and share a link to a specific comment to direct a team member to a particular point in the discussion and resolve feedback more efficiently.

     Non-business users cannot invite others to collaborate directly within Riverside, but they can copy comments for note-taking, tracking progress, or future reference.

Good to know

• Once added, each comment is time stamped and saved to the edit.
• You can add multiple comments to the same point.
• For Business accounts:
  • Any user with a seat on your Business account can see the comments you add. Comments are identified by the commenter's name along with their profile picture or initials.
  • Users can tag team members to streamline collaboration, give feedback, add reminders, assign tasks, or request clarification.

IMPORTANT
Please note, comments are intended for editing purposes only. They do not carry over when you duplicate or export.

Learn more

• Search within a recording's transcript
• Create new edit from selected text
• Can I export my edit with comments?
• Add markers while recording