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  2. Recording in the studio
  3. Troubleshoot studio connection and live recording session

Troubleshooting: Unable to stop the recording

Troubleshooting for:

  • Record button is stuck on Starting…
  • Unable to stop the recording
  • The Record button is disabled

Suggested troubleshooting steps

  1. Refresh the page.
  2. Rejoin the studio session.
  3. Click Stop to end the recording.

Learn more

  • Start and stop recordings
  • Perform a test recording
  • Best Recording Practices: Overview

 

Related articles

  • Start and stop a recording
  • Perform a test recording
  • How can I check my internet bandwidth and set-up?
  • Access archived recordings
  • Does Riverside support assistive technology and accessibility devices?

Articles in this section

  • Animations in my studio are freezing
  • Configure firewall to connect to Riverside: Guide for IT teams
  • Guests can't enter the studio with the studio invite link
  • I can't join a session as a guest or audience member
  • I can't join or got disconnected from the studio
  • I can't record in the studio due to browser errors
  • I can't record or start my live stream
  • I cannot use visual effects or add a background to my video
  • My recording stopped unexpectedly

See all articles

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