I see the error 'Device storage is running low'

Follow these steps when:

• You see the following error:
  • "Device storage is running low"

Likely causes:

When you record in the studio using the Riverside app, it usually starts uploading your audio and video track files automatically. As the files are uploaded, or if the upload cannot happen immediately, they are temporarily stored on your device. Your device has to have enough storage space available in order to record.

Suggested troubleshooting steps

Follow the steps below depending on how you're recording.

• Mac

  Free up storage space on your Mac (support.apple.com)

  For example:

  • Optimize storage space
  • Delete or move files
    • Empty the computer's Trash
  • Restart your computer
  • Uninstall apps

• iOS

  Check the storage on your iPhone and iPad (support.apple.com)

  For example:

  • Restart your device
  • Delete files or move them to cloud storage
  • Remove or offload apps

• Android

  Free up space (support.google.com)

  For example:

  • Remove photos
  • Remove downloaded movies, music & other media
  • Remove apps & app data
  • Delete files or move them to a computer