Webinar: View and manage registrants

« To Webinar: Overview

After setting up pre-registration for your webinar, you can view the list of registrants to see who plans to join, approve or revoke access for specific individuals, and connect with your audience in advance.

Step by step

1. Log in to your Riverside account.
2. Navigate to the relevant studio.
3. From the sidebar on the left, click Planner.

4. On the calendar, find the scheduled webinar and click it to open the event summary.
5. In the bottom right corner, click Manage webinar.
   The Webinar Overview opens. 
6. Click the Audience tab in the top left corner.

Revoke access for specific individuals

By default, all registrants are approved. To reject a registration and prevent the person from joining the event:

1. On the Audience page, next to the relevant registrant, click Approved.
2. Select Not Approved from the dropdown.

When you set a registrant’s status to Not Approved, they cannot join the webinar. If they click the original join link, they see a screen that says Registration not approved.

Customize the registrant table

On the Audience page of the relevant session, in the Registrants section:

• To find a specific registrant, click the search icon and type a name or email.
• To sort the table, click any column header to sort all registrants by that column's values.
  A sort indicator on the header shows the current sort direction.
• To choose which columns appear in the table:
  1. Click the Edit icon.
  2. From the Default columns list, select any system column or custom registration field you want to display. 
     • Your column selection is saved at the studio level. 
     • The table is horizontally scrollable, allowing you to add as many available columns as you need and easily scroll to view all the data.

Additional actions

• Under Audience Registration, click Copy link to copy the registration link.
• In the Registrants section, click the   Download icon to download a CSV file of the registrants list.

Learn more

• Schedule a webinar with an audience registration form
• Download audience registration data
• Understanding the registrant table columns