After your webinar, download Q&A data from your session in Riverside to review audience questions, spot engaged attendees, and follow up with potential leads more effectively.
Who: Hosts and producers
Plan: Webinar and Business
Device: Computer browser
Step by step
- Log in to your Riverside account.
- Navigate to the relevant studio.
- Select the relevant project.
- From the top menu, click Recordings.
- Scroll down to the relevant recording.
- Under Tracks, go to Webinar Q&A.
- To the right, click Download to download the CSV file.
Understanding Q&A data fields in the CSV file
| CSV column | Description |
messageid |
Unique ID for each message |
name |
Name of the person who sent the message |
participantType |
Role of the sender (host, producer, guest, or audience member) |
message |
Content of the question or reply |
messageType |
Indicates whether the message is a question or a reply |
parentMessageID |
ID of the original question that a reply is linked to (only applies to replies) |
postedAt |
Date and time the message was sent |
Good to know
- You can also access questions asked by each user in HubSpot. Only questions asked in last event attended will appear.