Webinar: Collect audience details upon joining session

« To Webinar: Overview

If you manage event pre-registration outside of Riverside or prefer not to require it, you can share a direct session link with audience members. Using the link, audience members must enter their name and email before joining the studio. After the session, you can see their details for follow-ups and attendance tracking.

For event pre-registration, use Riverside's customized audience pre-registration form.

Who: Account owner, admins, directors, and editors
Plan: Webinar and Business 
Device: Computer browser

Collect audience details upon joining a webinar

 Step by step

  1. Log in to your Riverside account.
  2. Navigate to the relevant studio.
  3. From the sidebar on the left, click Planner.
  1. In the top right corner of the date you want to schedule your webinar on, click the plus.svg plus icon.
  2. From the dropdown, click Webinar.
  3. Add a title.
  4. Set the time and time zone.
  5. Add a description.
  6. Add the email of any guest speakers you would like to invite. 
  7. Below Advanced options, click Registration form to open the dropdown and select Direct session link.
  8. Below Advanced options, (if necessary) toggle on toggle-on.svg Play pre-recorded content.
  9. Click Create Webinar.
    A Webinar Overview page opens. 

Complete your webinar setup

From the Webinar Overview page, you can:

Invite audience

  • After customizing your registration form and email notifications, you can click the Copy join link at the top of the Webinar Overview page and share the registration link over email, social media posts, text messages, etc. for people to pre-register for your webinar.
  • If you want to add an audience member at the last minute, you can copy the join link from the live stream panel in the studio. Anyone you share it with will still need to fill out their name and email before entering.

See attendance 

  • The event will remain visible in the project folder for one month for your reference. After that, you can always download the registration details.
  • After the session, you can see who attended and cross-reference this with those who pre-registered outside of Riverside. Please note that this information is not available for people who did not register, such as invited guests.

Icon.svg Good to know

  • Attendees can only enter their email address once using the link. If an attendee accidentally enters their details before the time of the event, ask them to join at the correct time using a different email address.
  • You cannot use both the direct session link and the registration form simultaneously for the same scheduled event.

  • With the join link, attendees enter their name and email when the session starts and then join as audience members.

  • To join, registrants must use Chrome, Edge or Safari on a desktop browser, the Riverside mobile app, or a mobile web browser.
  • Audience registration applies only to studio sessions hosted on Riverside and does not extend to streams hosted on other channels.
  • The join link is not automatically integrated with any external registration software.
  • Your customized settings are saved for the next event hosted in the same studio.

Learn more