Highlight engaging or exciting comments and reply to audience members in the public chat during a webinar.
Who: Hosts and producers
Device: Computer browser
Step by step
- Start a webinar.
- On the right side panel, click Chat.
- Click Public chat.
- When you see a comment you want to highlight, hover over it.
- Click Show to display a comment on screen during the webinar.
You can adjust the timer to how long you want the comment to appear on screen.
The comment appears at the bottom of your studio to all viewers. - If you want to remove the comment before the timer is up, or if you didn't set a timer at all, hover over the comment in the chat and click Hide.
- Click the reply icon to reply directly to a comment.
- In the text box, type your message.
- Click Send.
The message is visible to all hosts, guests, producers, and audience members in the studio. - Click the ••• [the three dots] on your reply to edit or remove it.
- Click the question icon to mark a message in the chat as a question.
It will appear in the Q&A panel. - Click the ••• [the three dots] to:
- Delete the message for everyone in the session
- Block and delete the message and prevent the participant from using the chat
Good to know
- You cannot see messages that were sent before you joined the studio.
- Audience members can send messages to the chat before the webinar starts.
- If a producer sends a message in the public chat, the message appears to audience members as if it was sent by the host.
- The highlighted comment is visible to anyone who enters the studio. It appears in the cloud recording, but not in the individual high-quality tracks.