Webinar: Customize audience registration form

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Customize your registration form to control what information you collect from your audience and how your webinar sign-up page looks.

Customize content

Available for webinars with pre-registration.

1. Log in to your Riverside account.
2. Navigate to the relevant studio.
3. From the sidebar on the left, click Webinar.
4. Under All events, click the relevant webinar.
   The Overview tab opens.

4. Under Set up, next to Custom registration form, click Customize.
   The registration form settings opens to the Content tab.
5. Update the event title, description, and hosted by, if necessary. 
6. (Business plan only) In the Consent notice field, edit the legal text and links shown as fine print at the bottom of the registration form.

7. Add or edit speaker profiles. 
   The Speakers section appears automatically, pre-filled with you as the host and everyone you've invited as a guest for this event. 

   • To edit a speaker's details:

     • Click their row, or hover over the row and click the pencil icon. 

     • In the edit panel, add a name (required), title, company, bio, and headshot.

   • To add a new speaker who isn't an invited guest:

     • Click Add speaker and fill in their details manually.
       You can add up to 10 speakers per event, including hidden ones. 

8. Under Custom registration form, click Add field to add custom fields
   The fields for first name, last name, and email address are always required.
9. Select from the following field types: phone number, country, single selection, text, or checkbox. 
   Click below to see the specific steps. 

   • Add a phone number field 

     1. Select Phone number.
     2. Click ••• [the three dots].
     3. To the right of Required field, toggle on   to make this field mandatory.
     4. To remove the field, click Remove.

   • Add a country field 

     1. Select Country.
     2. Click ••• [the three dots].
     3. To the right of Required field, toggle on to make this field mandatory.
     4. To remove the field, click Remove.

   • Add a single selection field

     1. Select Single-selection field
     2. Enter your question.

     3. Add up to 10 predefined answers.

        Your audience can select one answer.

     4. You can change the order of the predefined answers by clicking and dragging the handler icon.
     5. To the right of Required field, toggle on to make this field mandatory.
     6. Click Save.
     7. To remove the field, click ••• [the three dots] and then click Remove.
     8. To edit the field, click ••• [the three dots] and then click Edit field.

   • Add a text field 

     1. Select Text field.
     2. Enter your question. 
        Your audience can reply in up to 250 characters.
         
     3. To the right of Required field, toggle on to make this field mandatory.
         
     4. Click Save.
     5. To remove the field, click •••  [the three dots] and then click Remove.
     6. To edit the field, click •••  [the three dots] and then click Edit field.

   • Add a checkbox field

     1. Select Checkbox field.
     2. Enter your question.
        Your audience can check or uncheck the boxes to respond.
     3. To the right of Required field, toggle on   to make this field mandatory.
     4. Click Save.
     5. To remove the field, click ••• [the three dots] and then click Remove.
     6. To edit the field, click ••• [the three dots] and then click Edit field.
10. (Business plan only) Under Audience restrictions, choose who can register for this webinar.
    Click below to see the specific steps.

    • Limit registration by domain

      1. Next to Limit by domain, click Add domains.
      2. Under Rule, select one of the following:
         • Block listed domains: people with an email address from a listed domain can't register.
         • Allow only listed domains: only people with an email address from a listed domain can register.
      3. In the Domains field, type or paste the domains.
         Separate domains with commas, spaces or line breaks.
      4. To remove a domain, click the X on its chip.
      5. Click Save.
      6. To change the rule or the domain list later, next to Limit by domain, click Edit.

    • Require a company email

      1. Next to Require company email, toggle on . 
         People who use a free email provider, such as Gmail or Yahoo, can't register.
11. Change the order of the fields by clicking and dragging the handler icon.
    Click Preview in the top right corner to open your changes in a new window.
12. Click Update changes. 

Customize branding

Available for all webinars.

1. In the Registration tab, click Design. 

2. Apply branding elements such as a logo, background, and accent color to your registration form. 
   Click below to see the specific steps. 

   • Add logo

     The selected logo will appear at the top of the registration form and the confirmation page.

     1. Next to Add logo, click the plus icon.
     2. In the file picker, choose a JPG or PNG image from your computer.
        We recommend a file that's at least 64 × 64 px with a 1:1 aspect ratio.
     3. To remove the logo, hover over it and click the X in the top-right corner.

   • Add background

     The selected image will appear as the background of the registration form and the confirmation page.

     1. Next to Add background, click the plus icon.
     2. Select Image or Color.
     3. If choosing an image, click Upload. 
     4. In the file picker, choose a JPG or PNG image from your computer.
        We recommend a file that’s 1280 × 720 px or has a 16:9 aspect ratio.
     5. To choose a color, click the Color tab. 
     6. In the color picker, choose your color.
        Or in the Hex field, enter a specific Hex code.
     7. To remove the background color, hover over it and click the X in the top-right corner.

   • Add accent color

     The selected color will be applied as a design accent across the registration form and the confirmation page, including the main sign-up buttons.

     1. Next to accent color, click the rainbow color picker or the Hex field.
     2. In the color picker, choose your color.
        Or in the Hex field, enter a specific Hex code.

   • Remove Riverside logo

     Show or remove the Riverside logo from the top-left corner of the registration form.

     1. Next to Show Riverside logo, click the toggle to turn it off.
        When the toggle is off, the Riverside logo is hidden.

   Click Preview in the top right corner to open your changes in a new window.

3. Click Update changes. 

Good to know

• When scheduling a webinar with pre-registration, you can customize both the form fields and branding. When using a direct session link, you can only customize the form’s branding.
• Your customized settings are saved for the next event hosted in the same studio.
• On the Webinar plan, the Consent notice field is locked and shows Riverside's default text, terms, and privacy policy links. Only accounts on the Business plan can edit the consent notice. 
• The consent notice appears the same way on both the registration page and the embeddable registration widget.
• Invited guests stay hidden from the Speakers section on the registration page until you review and turn them on.
• The first four visible speakers show on the page. Beyond that, registrants see a Show all [number] speakers link to expand the rest.
• If you remove a guest's invite to the event, their speaker entry is removed too. Inviting a new guest after you've started editing speakers adds them as a new hidden entry.
• Speakers don't carry over between events. Each new webinar starts with a fresh speaker list built from that event's host and invited guests. For a recurring series, individual sessions inherit the series' speakers unless you edit them per session.

Learn more

• Webinar: Customize audience registration email notifications
• Webinar: View and manage registrants
• Webinar: Generate an embeddable registration widget
• Webinar: Promote your webinar on social media