After your webinar, whether through pre-registration or a direct session link, you can download a file containing registrant details, making it easier to streamline follow-ups and leverage the data for lead generation and newsletters.
Who: Account owner, admins, directors, and editors
Plan: Webinar and Business
Device: Computer browser
Step by step
- Log in to your Riverside account.
- Navigate to the relevant studio.
- Select the relevant project.
- From the top menu, click Recordings.
- Scroll down to the relevant recording.
- Under Tracks, go to Audience Registration.
- To the right, click Download to download the CSV file.
What's included in the CSV file?
| CSV column | Description | Pre registration | Direct session link |
|---|---|---|---|
name |
Registrant first name | ✓ | ✓ |
lastName |
Registrant last name | ✓ | ✓ |
email |
Registrant email address | ✓ | ✓ |
registeredAt |
Date and time the registrant signed up | ✓ | ✓ |
approved |
Whether the registrant's access is approved (true/false) |
✓ | (always true) |
joinLink |
Unique join link generated for the registrant | ✓ | ✓ |
participated |
Whether the registrant joined the session (true/false) |
✓ | ✓ |
attendanceRate |
Percentage of the session attended | ✓ | ✓ |
duration |
Total time the registrant attended the session (mm:ss) |
✓ | ✓ |
referrer |
The website or page the registrant came from | ✓ | ✕ |
utmSource |
Captured from the utm_source parameter in the URL |
✓ | ✕ |
utmMedium |
Captured from the utm_medium parameter in the URL |
✓ | ✕ |
utmCampaign |
Captured from the utm_campaign parameter in the URL |
✓ | ✕ |
utmTerm |
Captured from the utm_term parameter in the URL |
✓ | ✕ |
utmContent |
Captured from the utm_content parameter in the URL |
✓ | ✕ |
| Custom registration fields | Custom fields added to the registration form | ✓ | ✕ |
Good to know
- Some websites block referrer information. In such cases, the Referrer column will appear empty.
Learn more
- Webinar: Understanding the registrant table columns
- Webinar: Schedule a webinar with an audience registration form
- Webinar: Collect audience details upon joining session
- What’s the difference between pre-registration and a direct session link?