Webinar: Download audience registration data

« To Webinar: Overview

After your webinar, whether through pre-registration or a direct session link, you can download a file containing registrant details, making it easier to streamline follow-ups and leverage the data for lead generation and newsletters.

Who: Account owners, admins, directors, and editors
Plan: Webinar and Business
Device: Computer browser

Webinar- audience tab (1).png

Step by step

  1. Log in to your Riverside account.
  2. Navigate to the relevant studio.
  3. From the sidebar on the left, click Webinar.
  4. Under All events, click the relevant webinar.
    The Overview tab opens.
  1. Click Audience.
  2. In the top right corner of the Registrants table, click download-01.svg the download icon to download the CSV file.

What's included in the CSV file?

CSV column Description Pre registration Direct session link
name Registrant first name ✓ ✓
lastName Registrant last name ✓ ✓
email Registrant email address ✓ ✓
registeredAt Date and time the registrant signed up ✓ ✓
approved Whether the registrant's access is approved (true/false) ✓ (always true)
joinLink Unique join link generated for the registrant ✓ ✓
participated Whether the registrant joined the session (true/false) ✓ ✓
attendanceRate Percentage of the session attended ✓ ✓
duration Total time the registrant attended the session (mm:ss) ✓ ✓
referrer The website or page the registrant came from ✓ ✕
utmSource Captured from the utm_source parameter in the URL ✓ ✕
utmMedium Captured from the utm_medium parameter in the URL ✓ ✕
utmCampaign Captured from the utm_campaign parameter in the URL ✓ ✕
utmTerm Captured from the utm_term parameter in the URL ✓ ✕
utmContent Captured from the utm_content parameter in the URL ✓ ✕
Custom registration fields Custom fields added to the registration form ✓ ✕

Icon.svg Good to know

  • Some websites block referrer information. In such cases, the Referrer column will appear empty.

Learn more