About Live stream viewers

« To Live streaming: Overview

Live stream viewers are people watching your broadcast on external platforms such as YouTube, Facebook, LinkedIn, or Twitch. They do not join the Riverside studio and interact only through the platform where they are watching.

Live stream viewers

Live stream viewers capabilities

Live stream viewers can:

Live stream viewers cannot:

Watch the live stream on an external platform without signing into Riverside Join the Riverside studio
Chat on the platform where they are watching See the Riverside public chat
See host or producer replies in the chat on the platform where they are watching (if omnichat is supported) See messages from viewers on other platforms
Interact with viewers on the same platform Participate in live call-in or use studio reactions

How live stream viewers join a stream

When you set up a live stream destination, Riverside creates a link for each connected platform.

Live stream viewers join by opening the link on the platform where the broadcast is being streamed. They do not access the session through Riverside.

Chat and interaction

  • Viewers chat on the same platform where they are watching.
  • Messages do not forward between platforms.
  • If the platform supports omnichat, viewer messages appear inside the Riverside public chat. These messages still remain on the original platform for viewers.
  • Live stream viewers cannot see studio reactions.