Skip to main content
Riverside Help Center Help Center home page
Go to Riverside
  1. Riverside Help Center
  2. Recording in the studio
  3. Troubleshoot studio connection and live recording session

I updated Chrome but still get an error

Follow these steps when:

  • You continue to receive error messages in the studio after updating Chrome when prompted.

Suggested troubleshooting steps

  • Uninstall, then re-install the latest version of Chrome.
    • If you run into difficulties during installation, follow Google's troubleshooting steps.

If the issue persists, please contact Support.

Related articles

  • I can't stream to LinkedIn

Articles in this section

  • Animations in my studio are freezing
  • Configure firewall to connect to Riverside: Guide for IT teams
  • Guests can't enter the studio with the studio invite link
  • I can't join a session as a guest or audience member
  • I can't record in the studio due to browser errors
  • I can't record or start my live stream
  • I cannot use visual effects or add a background to my video
  • I see the error 'Your connection is unstable'
  • I updated Chrome but still get an error

See all articles

Deutsch Español Français Português