Follow these steps when:
- Importing a timeline into Premiere Pro fails or doesn’t work as expected
Suggested troubleshooting steps
- Avoid dragging and dropping folders or files directly into Premiere Pro for timeline imports, which may lead to unexpected results.
- To import an XML file, use the Import function within Premiere Pro.
This ensures that all elements are correctly linked and structured within your project.
If the issue persists, please contact Support.