Magic Audio isn't working

Follow these steps when:

  • Magic Audio is not generating on your dashboard.
  • Magic Audio is applied to all except for one track.

Suggested troubleshooting steps

  • Make sure audio was recorded. If there is no audio in your recording, Magic Audio will not generate.
  • Reset Magic Audio from the editor:
    1. Open your recording in the editor.
    2. In the AI Producer section, click Revert to original.
    3. Next to the Magic Audio button, toggle on.
    4. Wait for 15-30 minutes for Magic Audio to reset.
  • Regenerate Magic Audio from the Recordings tab:
    1. Open your recording project.
    2. On the Recordings tab, click Generate with AI.
    3. Click Magic Audio.
    4. Wait for 15-30 minutes for Magic Audio to regenerate.

If the issue persists, please contact Support.