Follow these steps when:
- Magic Audio is not generating on your dashboard.
- Magic Audio is applied to all except for one track.
Suggested troubleshooting steps
- Make sure audio was recorded. If there is no audio in your recording, Magic Audio will not generate.
- Reset Magic Audio from the editor:
- Open your recording in the editor.
- In the AI Producer section, click Revert to original.
- Next to the Magic Audio button, toggle on.
- Wait for 15-30 minutes for Magic Audio to reset.
- Regenerate Magic Audio from the Recordings tab:
- Open your recording project.
- On the Recordings tab, click Generate with AI.
- Click Magic Audio.
- Wait for 15-30 minutes for Magic Audio to regenerate.
If the issue persists, please contact Support.