Webinar: Schedule a webinar with an audience registration form

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Schedule a webinar with a registration form to collect audience details in advance. After scheduling, you can customize your registration and email settings, track registrants, and then easily follow up after the session.

To collect audience details only when someone enters the studio, or to manage pre-registration outside of Riverside, use the direct session link instead.

Step by step

1. Log in to your Riverside account.
2. Navigate to the relevant studio.
3. From the sidebar on the left, click Planner.

4. Hover over the desired date.
5. In the top right corner, click the plus icon.
6. From the dropdown, click Webinar.
7. Add a title.
8. Select the time and time zone.
9. Add a description.
10. Add the email of any guest speakers you would like to invite. 
11. Below Advanced options, (if necessary) toggle on Play pre-recorded content.
12. Click Create Webinar.
    A Webinar Overview page opens. 

Complete your webinar setup

From the Webinar Overview page, you can:

• Customize the registration form
• Customize email notifications
• View and manage registrants

Invite audience 

• After customizing your registration form and email notifications, you can click the Copy join link at the top of the Webinar Overview page and share the registration link over email, social media posts, text messages, etc. for people to pre-register for your webinar.
• You can embed the registration form on your website to collect signups through your own landing page or register webinar attendees through your API.
• If you want to add an audience member at the last minute, you can copy the registration link from the live stream panel in the studio. Anyone you share it with will still need to enter their details to register for the event and receive a confirmation email with their unique joining link.

See attendance 

• After the session, you can see which registrants attended and which did not. Please note that you cannot see this information for people who did not pre-register, such as invited guests. 
• The event will remain visible in the project folder for one month for your reference. After that, you can always download the registration details.

Good to know

• With the registration link, people enter their name, email, and custom fields to register for the upcoming event. They then receive a confirmation email with the event details, including the time zone and a unique joining link that identifies them as approved audience members.
• Registrants must use the link in their confirmation email to enter the studio as audience members. If a registrant hasn’t received or can’t find the confirmation email, you can resend it or share their unique joining link directly to ensure they have access when the webinar begins.
• To join, registrants must use Chrome, Edge, or Safari on a desktop browser, the Riverside mobile app, or a mobile web browser.
• Hyperlinks cannot be included in the text or descriptions in custom fields.
• Audience registration applies only to studio sessions hosted on Riverside and does not extend to streams hosted on other channels.

Learn more

• Webinar: Host a recurring webinar
• What’s the difference between pre-registration and a direct session link?
• Download audience registration file
• Understanding the different studio links